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Artificial intelligence (AI) has taken hold across the industry, and healthcare isn’t untouched by it. With the power of auto-responding to patients’ queries and sending reminders and alerts, it simplifies the complex process in healthcare settings.
Let’s understand why AI chatbots in healthcare are a boon for medical care practitioners, hospitals, and private clinics. We will also go through the noticeable features of AI with some practical examples and the cost.
Features of AI-Powered Chatbots to Support Healthcare
1] Schedule Appointment
One of the great support AI-powered chatbots can give you is simplifying appointment booking. With an integrated calendar and slot availability, patients can choose to visit at their availability and convenience with no human intervention.
2] Auto Response to User’s Query
Every patient may have their unique query, or sometimes, you are able to respond with common answers to multiple people. But with AI chatbots, you can let the patient interact as their personal assistant. You don’t need to be available over the call or chat to answer every query.
3] Respond in Multiple Languages
If your service expands to regional and global levels, you get patients who speak other languages. In that case, AI chatbots in healthcare allow you to help them easily understand the prescriptions, medication follow-ups, and other things in their local language.
4] Automate Patient’s Descriptions
It is a tedious job to write basic or common descriptions for similar kinds of treatment. Here, an interactive AI chatbot can help you generate content, recommend treatment, medications, and more with just a click.
5] Around-the-Clock Support
Whether it’s Sunday or beyond office hours, you stay connected with patients through automated AI bots. With integrated CRM, medical history, knowledge base, EHR, and more, it helps patients by recommending personal care 24/7 without showing your presence.
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Real-time Use Cases of AI Chatbots in Healthcare
- AI chatbots can allow patients to have a self-diagnosis in case of minor health concerns.
- In case of prolonged disease, AI bots can help patients get auto reminders to refill their medication.
- An AI chatbot can work like a personal assistant to patients with around-the-clock availability and prompt responses to their queries.
- It can prescribe basic medication in case of minor health problems.
- An AI chatbot connected with an EHR (Electronic Health Record) system can simplify data flow for easy patient handling.
- AI chatbots in healthcare can simplify token creation and management, speeding up responses.
- With AI chatbots, healthcare professionals, including nutritionists, gym trainers, therapists, and more, can automate the creation of diets, workouts, and other plans for people.
Cost of AI Chatbot Implementation in The Healthcare Sector
AI chatbot pricing may range from $0 to $2,00,00 or even more based on factors like the level of automation required, the team size at your company, the size of patient records/data, and more.
For basic features like just responding to patients or translating prescriptions in different languages, you can implement free AI chatbots in healthcare, such as OpenAI ChatGPT, Gemini, and more.
And if you want to leverage enterprise-grade chatbot capabilities, you should start with a monthly subscription plan that may start from nearly $30 per month. However, the actual AI chatbot pricing may vary depending on your unique requirements.
